Terms & withdrawal

Phase 1

Test mode only; no real purchase is completed in Phase 1.

Seller and contract

The seller is Yona Beer, Adamsgasse 32 1030 Wien Österreich. Contact: hello@boughtbymyagent.com; telephone: +43 699 19412136.

The human buyer is the contracting party. The buyer's AI agent acts on the buyer's behalf within the authority the buyer gives it. A successful payment accepted by the shop concludes the order; a quote or payment link is not a reservation.

Before payment the agent must show the buyer the quote, full price breakdown, delivery and withdrawal disclosures, these terms and the complete shipping address, and obtain the buyer's approval. Correct errors before authorising payment. Payment is completed through the payment partner. The order confirmation is sent by email; keep it and save these terms.

One cap, price and availability

Each order is for one embroidered cap. Its running number is assigned only after payment is accepted. No number or stock is reserved by a quote or payment link.

The daily quota is 40, measured in Europe/Vienna. Outstanding payment links can cause accepted payments to exceed this quota; no automatic refund is made solely for quota overshoot in Phase 1.

Drop start: No scheduled start. Drop end: No scheduled end. The current product response shows availability. Payments accepted after the drop ends are automatically refunded; no cap is assigned.

The quote shows the open breakdown in EUR: product, shipping, digitization, supplier VAT cost, other taxes, additional fees, discount, payment fee and shop margin, and the total payable. The supplier VAT cost is not a statement of seller VAT. No extra charge is added by the seller beyond the quoted total. A quote expires after 30 minutes; payment links after 60 minutes.

Small business exemption under § 6 Abs 1 Z 27 UStG: no VAT is charged or shown. No VAT identification number (UID). Prices are final prices; shipping is shown separately in the quote.

Approximately 1–2 weeks from ordering.

Delivery is to the EU destinations supported by the quote tool. Contact the seller if delivery is delayed or goods are damaged.

Right of withdrawal — instructions

The human buyer has a 14-day right of withdrawal; the seller-assigned number does not remove that right. The buyer bears return shipping costs.

You may withdraw from this contract within fourteen days without giving any reason. The withdrawal period expires fourteen days after the day on which you, or a third party nominated by you other than the carrier, take physical possession of the cap.

To withdraw, inform Yona Beer, Adamsgasse 32 1030 Wien Österreich, telephone +43 699 19412136, email hello@boughtbymyagent.com, of your decision by an unequivocal statement, for example a letter sent by post or an email. You may use the form below, but it is not obligatory. Sending your statement before the period expires is sufficient to meet the deadline.

You may also use the online withdrawal function at /withdraw: review your declaration, then select Confirm withdrawal. We send an immediate email acknowledgement with the content and time of receipt. Online withdrawal function: https://boughtbymyagent.com/withdraw (two-step form with immediate email acknowledgement)

If you withdraw, we reimburse all payments received from you, including standard delivery costs (except supplementary costs arising from a delivery type other than the least expensive standard delivery offered), without undue delay and within fourteen days of being informed of your decision. We use the same means of payment as the original transaction unless expressly agreed otherwise; you incur no fee for this reimbursement. We may withhold reimbursement until we receive the goods back or evidence you sent them back, whichever is earlier.

Send or hand the goods back to Yona Beer, Adamsgasse 32, 1030 Wien, Austria, without undue delay and within fourteen days of telling us you withdraw. The deadline is met if you send the goods before those fourteen days expire. You bear the direct cost of returning the goods. You are liable for diminished value only from handling beyond what is necessary to establish the nature, characteristics and functioning of the goods. The number assigned by the seller does not exclude withdrawal as buyer personalisation.

Model withdrawal form

Complete and return this form only if you wish to withdraw from the contract. Delete whichever (*) does not apply.

To: Yona Beer, Adamsgasse 32 1030 Wien Österreich, hello@boughtbymyagent.com

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the supply of the following service (*):

Goods/service: ____________________

Ordered on (*)/received on (*): ____________________

Name of consumer(s): ____________________

Address of consumer(s): ____________________

Signature of consumer(s) (only if this form is notified on paper): ____________________

Date: ____________________

Statutory warranty and disputes

Your statutory conformity and warranty rights remain unaffected. For goods, the seller is responsible for defects present at delivery that become apparent within the statutory two-year period; applicable extensions and limitation rules remain unaffected. Contact the seller for repair or replacement, or price reduction or termination where the statutory conditions apply. There is no additional commercial guarantee.

Austrian law applies, without depriving consumers of mandatory protections of the law of their habitual residence. Consumers retain all mandatory rights to bring proceedings in their home courts. No exclusive Austrian venue is imposed.

The seller is not obliged to take part in consumer dispute resolution proceedings and does not currently commit to participate.